Description |
The Local Area Network
(LAN) component includes all hardware, software, and
network systems required to support the network
connectivity requirement of the small business. |
(Click here to see larger, more-technical view.) |
H/W Components |
LAN hardware include
multi-WAN routers, Ethernet switches, Wireless
Access Points (WAPs), and wireless routers. |
TIMC Monitoring |
The Multi-WAN VPN Router
also supports both SysLog and SNMP. This router
continuously sends performance, problem, and
security log information to the
SysLog and SNMP
applications running on the TIMC. |
TIMC Remote (or Local) Management |
All LAN hardware components
include includes an network administrator interface
that enables these components to managed via a
standard web connections. Each component is assigned
a unique local IP address and this enables these
devices to be managed by the TIMC server. |
Performance Reports |
LAN
availability reports are created weekly, quarterly,
annually, and on-demand. |
Problem Reports |
Copies of all LAN-related trouble-tickets are sent to customers
daily. Closed trouble-tickets are sent to customer
as soon as problem is resolved. |
Archived Statistics and Problem Reports |
All LAN-related performance statistics
and problem reports are archived on SQL database and
are available online at any time. |