Technology Infrastructure Management
Console (TIMC)
TIMC is the center-piece of the TIMS Architecture. It requires no
new hardware or software at the customer's premise, with the single
exception that the customer must already have a TIMS-compliant
small-business WAN router with integrated VPN and firewall*. The
TIMC is designed to
leverage existing networking components and devices, including
routers, switches, wireless access points, and End-Point Networking
(EPN) devices such as PCs, MACs, iPads, tablets, and smartphones. Remote management capabilities were designed into
these devices to enable the manufacturer's support technicians, and
IT network engineers
to trouble-shoot problems without visiting the site where
the hardware was installed. These
remote management tools enables us to:
-
Proactively monitor speeds,
bottlenecks, and error rates on ISP routers, cloud-computing
applications, DNS servers, DSL/cable modems, and all other
components of your technology infrastructure.
Performance and availability statistics enable us to manage your
technology infrastructure on a continuous, 24/7 basis, including
creating online statistical reports that include speeds,
bandwidth, latency, jitter, and ping statistics.
-
Monitor the operational state
of major LAN components
including routers, switches, WAPs, and
EPN devices.
-
Manage Secure Virtual Private
Network (VPN) channels for:
-
Branch Offices -
located in the same metropolitan area, or in remote
locations thousands of miles away.
-
Client VPN Access -
for Work-from-home, telecommuting, traveling
employees, and secure BYOD accessibility.
-
Gateway VPN access -
for Branch locations and CSPs that require secure
gateway-to-gateway channels.
-
Provide user
help desk and Single-Point-of-Contact (SPoC) for all
ISP, Global Internet WAN, and LAN problems.
-
Archive all captured performance and
availability statistics for long-term to audit ISP and CSP
Service Level Agreement (SLA) guarantees, and develop
fault-trending analysis reports.
Managing a Cloud-Ready Small-Business Technology Infrastructure
Our cloud-ready small-business technology infrastructure includes
the IT components already installed in most small businesses! The
only essential component required by TIMC is a Virtual Private
Network (VPN) client such as the one already included with virtually
all small-business WAN routers. (Other VPN client implementations
may also work, but additional testing will be required to ensure
that it is compatible with the VPN support included in the TIMC
server.) The importance of this VPN client cannot be overemphasized
because it enables TIMC to continuously monitor your technology
infrastructure 24/7 without on-site assistance, and without
installing any new network management hardware or software at your
facility. The following diagram is a conceptual depiction of a
TMC-managed small-business technology infrastructure:
Figure 2.
(Click HERE to see larger image.)
Try TIMS at Absolutely No-Risk!
Unlike the expensive network management systems that have been
available from other vendors in the past, TIMS is a robust, cost-effective management
remote solution that can be implemented in five days or less, and requires
no up-front investment of any type. Additionally, the entry-level
TIMS implementation cost less than one hundred dollars per month,
and is absolutely free for the first thirty days. If any of our TIMS
implementations are unacceptable, we will restore your network to
its original state, at no cost to you or your company.
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