TIMS is the industry's first Technology Infrastructure Management as a Services.
"We Specialize in Creating and Managing Cloud-Ready Technology Infrastructure for Small Businesses!" 

 Global Internet WAN Monitoring

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Technology Infrastructure Management Information (TIMI) Feeds

What is TIMI?

Technology Infrastructure Management Information (TIMI) is all the performance, availability, and problem management information needed to manage a small-business technology infrastructure. This information is captured on a continuous, 24/7 basis and is downloaded to the TIMC at predefined intervals. This download process is performed via multiple VPN clients integrated into. These VPN clients act as proxies to the TIMC to ensure that the small business customer’s enterprise network is the end-point of the of the TIMI feeds.

TIMI Feeds

 TIMI-related performance statistics and problem management information being downloaded include:

  • TIMC End-to-End Route Analysis (E2ERA) Internet Route Probes (see details below).

  • Speeds Test that Measure the speed of the broadband connection between the multi-WAN router and the local ISP

  • SysLogs clients located on WAN Router and Managed Switch.

  •  Simple Network Management Protocol (SNMP) from router, switches, Wireless Access Points (WAPs), and other SNMP-compliant devices.

What is End-to-End Route Analysis (E2ERA)?

E2ERA measures the availability, speed, and quality of your Global Internet WAN connections using Route Probe packets.  Route Probe packets are sent on a continuous basis and the responses to these packets are used to determine to performance of the selected ISPs, CSPs, and WSPs. The responses to route probes are used to analyze the performance and availability of the key Global Internet WAN connections.

End-to-End Route Analysis (E2ERA) Description 

Typical E2ERA Deployment

"The TIMC utilizes E2ERA Route Probes to Continual Monitors the Latency, Jitter, and End-to-End Availability of Your Business-Critical Global Internet WAN Connections."

In addition to monitoring your WAN router, the E2ERA continuously monitors your:

  • The Local ISP broadband connectons,

  • Custom-designed CSP Applications installed at one or more Cloud Service Providers (CSPs),

  • Web Applications installed on the web hosting servers owned and managed by your Web Service Providers (WSPs),

  • Social Network Applications installed on Social Network Services Provider (SNSPs) and;

  •  Multiple TIMC Web Clients installed in Tier One, Tier Two, and Tier Three Internet Service Provider (ISP) networks.

It is important to note that in addition to Route Probes, E2ERA also performs periodic Speed Test on ISP and TIMC client connections.

Example of End-to-End Route Analysis (E2ERA) Topology
End-to-End Route Analysis (E2ERA) 
Please click here to a larger view of this graphic.

Like to Hear More?

If you would like to hear more about our E2ERA and other TIMC management facilities, please call (623) 979-1827 or (602) 278-4778.

         


 
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